Frequently Asked Questions
what is an ewaste item
Most things with a
cable, cord or battery
Examples of items we accept:​
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Televisions
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Microwaves
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DVD players
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Speakers
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Computers / Laptops & peripherals
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All Apple products
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Sewing machines
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Monitors
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Radios
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​Microphones
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Fridges - working units only
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Lamps
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Printers
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Cords
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Mobile phones
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Vacuum cleaners
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Cameras
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Headphones​
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Blenders
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​Remote control cars
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Keyboards
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Audio equipment
We DO NOT accept non-working
Fridges / Freezers
How do I make a financial donation
As a not-for-profit charity, we rely on donations for new tools, safety equipment and running costs.
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You can buy refurbished ewaste items from our workshops or online store.
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We take cash or card donations at our workshops.
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Make an online donation through PayPal.
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All donations are tax deductible.
Do we fix and return ewaste
No, we do not offer a repair and return service.
We will assess items donated to us to determine whether they can be refurbished by our volunteers and sold by us or recycled in our workshops by our participants.
Do we sell refurbished items
Yes
Our volunteers assess the donated items and refurbish working donations.
These items are then available to purchase during our Sales Days and on our Marketplace page.
Do we wipe hard drives
Yes
Our technical volunteers assess donated laptops/computers.
If we can refurbish a donated hard drive, we remove the data and wipe the drive before reuse.
If a hard drive is old/limited capacity, we send it to a third party for processing where, we are assured that it will be physically destroyed.
Do we recycle PHONES & TABLETS?
Before you donate a mobile phone or tablet, please do a factory reset on your device and remove it from any cloud services.
This ensures the safe removal of your data from the device and allows us the opportunity to responsibly repurpose / recycle the item.
Both Apple and android devices have methods to do this in their settings menus. Instructions are also available on their respective websites.
If a tablet or phone cannot be erased because of damage or malfunction, we are unable to guarantee the security of any data stored on the device.
Do we recycle batteries and ink cartridges
We can only recycle Lead Acid Batteries
(car battery style).
No, we cannot accept any household or other batteries.
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No, we cannot accept printer ink or toner cartridges.